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Rejections you can count but cannot explain

Scrap and rework absorbed into cost, root causes settled by seniority, inspection records that cannot be tied to a batch.

A worker measuring a metal frame at the inspection bench

Where it breaks, and what changes

Where it breaks today, by hand: Line to Quality: paper; Quality to Stores: logbook; Sales to Quality: email; Quality to Finance: spreadsheet. Once fixed: Line, Quality, Stores, Sales and Finance on one record.

Judged on

  • Rejection rate
  • Cost of poor quality
  • Time to close a complaint

We capture quality at the point of inspection, tie it to machine, material, operator and batch, and find causes in the data rather than in memory.

How we would run it

Four steps, one measure agreed before we start.

  1. Diagnose

    A written diagnostic, yours to keep

  2. Decide

    A ranked roadmap and the number it is judged on

  3. Deliver

    Working output in weeks, not at the end

  4. Embed

    You own the process, the system and the data

How we engage

Also from the field

Questions

Which problems do you solve?

Throughput, quality, maintenance, planning, inventory, costing and working capital, sales and service, systems that do not talk, adoption, energy and compliance. The problems page lists them with their measures.

Who owns what you build?

The client. Your process, your system, your data. There is no licence that meters your growth, and every engagement runs under a non‑disclosure agreement.

What happens in the first conversation?

Thirty minutes with a consultant on one operating problem. No deck, no demo. You leave with a view of where it breaks and what it costs.

Next problem

Maintenance and asset reliability

Breakdowns that set the production plan

Bring us one operating problem

Thirty minutes on the problem that costs you most. No deck, no demo.